Data Privacy Policy

This data privacy policy sets out how Q Ltd uses and protects any information that you give Q Ltd when you use this website.

Overview

At Q Ltd. ("we," "our," or "us"), we are committed to protecting the confidentiality, accuracy, and integrity of any personal data you provide to us. We always strive to safeguard such data from misappropriation, loss, misuse, unauthorised access, disclosure, and/or alteration. We only collect personal data that is relevant for the purposes described herein. This Privacy Policy describes what types of information we gather and track when you use our websites, visit some of our offices, or otherwise provide personal data to us, how this information is used, and with whom it is shared. If you have any questions about this privacy policy, please contact us.

By providing personal data, you agree to the terms and conditions of this privacy statement.

Scope

This Data Privacy Policy describes which personal data Q LTD collects, the purpose of the processing of such data, and the rights that data subjects have regarding the use of the personal data. This notice also describes how you can contact us about our data protection practises.

Which personal data Q LTD collects

Q LTD processes personal data in accordance with applicable data protection laws and only for limited, explicit, and legitimate purposes and to the extent needed to perform its business. Q LTD will not use personal data for any purpose that is incompatible with the purpose for which it was initially collected unless you provide your prior explicit consent for further use.

Business partners and other stakeholders

The following personal data relating to Q LTD’s customers, business partners, suppliers, contractors, and other stakeholders may be collected and processed by Q LTD:

Commodities-related negotiations: job title, first and last names, company, address, phone, email, banking information such as account and routing numbers

Know your client (KYC): data related to company shareholders and legal representatives, names, dates of birth, addresses, personal IDs, and passports

The supplier offers: job title, first and last names, company, address, phone, email, and banking information such as account and routing numbers.

Sustainability inquiries: job title, first and last names, company, address, phone, email, banking information such as account and routing numbers

Where we have a contract with you, we will also hold any personal contact details contained in that contract, which may include payment information and invoice information.

Financial information and all other personal data are provided when you request credit terms as well as an advance payment.

Connection information (last login date, IP address) and usage information

Information about how you use our website, including technical information (such as type of browser and operating system) and log information (your visits to and use of the site). This includes information gathered by the use of cookies in your web browser.

If you contact us, we keep a record of that correspondence.

Any other information uploaded by you onto our website

All information you submit when you register for subscriptions, technology, forums, or other communications through Q LTD’s websites

Q Ltd. will not collect personal data if such collection is prohibited under the applicable data protection laws.

How do we collect your personal data?

We collect business partners' personal data in three ways:

Personal data that we receive directly from you in one of the situations listed above

Personal data that we receive from other sources also involved in commercial transactions; and

Personal data that we collect automatically using browser cookies Some of this information is partially anonymized, like geographical location; the purpose of this collection is to have statistical reports on the web site's usage.

To the extent that you access our website or read or click on an email from us, where appropriate and in accordance with any local laws and requirements, we may also collect your data automatically or through you providing it to us.

When you visit our website, there is certain information that we may automatically collect. This includes your IP address, the date, the times and frequency with which you access the website, and the way you browse its content. We will also collect data from you when you contact us via the website.

We collect your data automatically via cookies, in line with the cookie settings in your browser.

Purposes and Legal Basis of Data Processing

Q Ltd. is able to lawfully process your personal data where you have explicitly consented. Q LTD can also process your personal data where (i) the processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you, (ii) the processing is necessary for compliance with a legal obligation that we have, or (iii) for the purposes of our overriding legitimate interests.

Personal data may be processed for the purposes of:

Client and contract management, managing commercial relationships, order fulfilment, payment, and invoicing for goods and services, contacting customers, contacting vendors, and contacting suppliers

Managing product deliveries and shipments

Complying with legal obligations and/or regulatory investigations, assisting Q LTD in the context of any litigation or arbitration, including but not limited to employment tribunal proceedings, and protecting the company against injury, theft, legal liability, fraud, abuse, or other misconduct;

To respond to requests from public and government authorities, including those outside your country of residence;

To provide you with a good user experience when you use our site.

To improve the content, functionality, and usability of our site.

To improve our products and services.

We comply with our data protection obligations, in particular to keep personal data no longer than is necessary for the purposes for which it is processed (the storage limitation principle).

Disclosure of Personal Data

We may disclose your personal data within the Q LTD Group of Companies for the purposes described in this policy.

Q LTD, as well as local affiliates with whom you are interacting, are each responsible for the management of the jointly used personal data.

To Q LTD’s third-party service providers.

These third parties provide services such as website hosting, data analysis, payment processing, order fulfilment, product distribution, infrastructure provision, IT services, customer service, email delivery services, auditing services, and other similar services to enable them to provide services.

To third parties such as agents and distributors to facilitate the sale and distribution of Q LTD products, which may include marketing communications consistent with your choices.

To identify you to anyone to whom you send messages through the site.

To a third party in the event of any reorganisation, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Q LTD's business, assets, or stock, including in connection with any bankruptcy or similar proceedings.

To third parties in connection with licencing, joint development, or similar arrangements.

By you, when you participate in features on Q LTD that provide the opportunity to interact with Q LTD and others (for example, a blog, message board, messaging functionality, chat functionality, profile, or other social media).

When you use these features, you should be aware that any information you submit, including your name, location, and email address, may be publicly available to others. We are not responsible for any information you choose to submit through these features, and we strongly discourage you from disclosing any sensitive personal data (such as health or credit card information) through these features. If you use these features, your personal data may remain on the site or app even after you cease use of the site or app.

We store your personal data carefully. We follow industry-standard measures to protect them against unauthorised access to and unlawful interception or processing of personal data. Once we have received your personal data, we will use strict procedures and security features to prevent unauthorised access.

Your rights

Right of Access

You have the right to access and receive a copy of your personal data held by us.

Right to Rectification

You have the right to demand that we correct inaccurate information.

Right to erasure

You have the right to request the erasure of your personal data at any time if you consider that we do not have the right to hold it. We may retain certain information about you as required by law and for legitimate business purposes permitted by law.

Right to restrict processing

You can ask us to suspend the processing of your personal data in several scenarios, including if you want us to verify the accuracy of the data or if you believe our use of your data is unlawful but you do not want us to erase it.

Right to data portability

You can request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. This right only applies to information for which you initially provided consent for us to use, where we used the information to perform a contract with you, or where the processing of your personal data is carried out by automated means.

Right to Object

You have the right to object to your personal data being processed for a particular purpose or to request that we stop using your personal data.

Right to Withdraw Consent

Where our processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. If you do so, we will stop processing your personal data unless there is another lawful basis we can rely on, in which case we will inform you of this.

Right to reject automated individual decision-making

You can request not to be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.

Relevant definitions

In the context of this document:

Personal Data

"Personal Data" means any information relating to you that would allow a party to identify you as an individual or to contact you, including, for example, your full name, address, telephone number, document number, birth date, or email address.

Company, Q LTD

Q Ltd. Limited and its affiliated companies

Data Subjects

A data subject is any person whose personal data is being collected, held, or processed.